Terms & Conditions

Your website will be developed (or if you are an existing customer, has been developed) using a Content Management System (CMS). The CMS we use is the Open-Source platform known as WordPress. A CMS will allow you to log-in to the backend of your website to make content changes yourself.  If additional changes are required to be made to your website by Spotty Dog Computer Services after development has been completed, then labour charges will apply.

If you make changes to the website yourself that cause errors to your website, or changes that affect the layout of the content of the website that you are not happy with, and you can’t fix it yourself and Spotty Dog Computer Services is required to rectify these, then labour charges will apply.

Our labour charges are $66/hr, and as a guide only, expect a minimum of 15 – 20 hours labour to setup, install, and build even a simple website using WordPress. This excludes any time for Search Engine Optimisation (SEO). With respect to SEO, no guarantee can be made for specific search results. No one can guarantee specific search results. Google constantly change their algorithm, which is a secret anyway. All we can do is employ best practices and advise what you need to be doing to get the best results you can. Time spent in consultation and discussions regarding your website are part of the development process and are billed accordingly, including any initial Face to Face consultations. Initial Face to Face consultation charges are due at the end of that consultation.

Your website will be hosted on our Dedicated Server. Hosting on our Dedicated Server costs $699/yr. This includes Hosting Space, Monthly Maintenance (keeping WordPress and Plugin’s up to date), Backup’s, an SSL Certificate, and free access to the WP-Rocket performance enhancement caching Plug-in valued at US$49/yr. The $699 is payable up-front and applies as soon as your Hosting Account is setup on the Server and WordPress is installed. Resources are allocated from this time, and security and backup’s need to maintained.

You can find out specific details on this option by clicking the button below.

If you choose to have your website hosted elsewhere and there are technical issues with the Hosting, and Spotty Dog Computer Services is required to consult, liaise, and rectify these issues with a 3rd party hosting service, then labour charges will apply.

***Note: – Monthly Maintenance DOES NOT cover edits, changes, additions, or modifications to your website, including uploading images, changes to content, installation of new plug-in’s and so on. If after the completion of your website you require additional changes or modifications, a minimum charge of $33 will apply.

***Note: – If your WordPress Theme or Plug-in’s become incompatible due to WordPress Updates, Theme Updates, Plug-in Updates, become obsolete and/or unsupported, or a combination thereof, then we will be unable to update WordPress or the affected Plug-in’s. This will affect the security of your website and in these cases, you would need to consider updating the Website Theme and/or Plug-in’s.

Website Hosting and Monthly Maintenance Fees are payable up front before website development begins, and are recurring every 12 months for a total of $699.00

During the website development process, you will be sent an Invoice at the end of each month for the labour up until that point.

Please Note:

Our terms for development of new or existing websites are 7 days. If payment of Invoices exceeds 7 days, no further website development will be undertaken until payment is made, and any applicable services may be cancelled.

Payment of all Hosting related products and services like Domains, Hosting and Plug-in renewals are to be paid by their due dates.

Prices are subject to change without notice.

If during the Hosting Term you decide to change to a different Hosting Provider, Hosting & Maintenance Fees are non-refundable.

Spotty Dog Computer Services does not get involved with any free Web Design Services like Wix or Weebly, and we do not provide any technical support related to these services. Any technical support related to these free services must be sought from those free services. The same applies for Services such as Shopify. Tech support related to this Service must also be sought through that Service.

These Terms and Conditions are subject to change at any time.